Voice AI built around your business, not a template
Prosodi builds a voice agent shaped entirely around how you operate — your systems, your policies, your voice — and runs it end to end, from the first call to ongoing tuning.
Never miss a call again
Every ring is answered on the first one — day or night, one caller or a hundred at once. No voicemail, no hold music, no lead going cold because the phone went unanswered.
Answered in under a second
Callers reach a real conversation instantly, not a queue or a callback promise.
Every hour, every line
Nights, weekends, and the lunchtime rush — covered without adding a shift.
A person when it matters
Anything it shouldn't handle alone goes to your team, with the full call in hand.
Every part of the agent is yours to shape
Not a phone tree with your name on it. We tune each layer of the agent to how your business actually runs.
Voice & personality
Choose the voice, accent, pacing, and personality. The agent sounds like your brand — warm, formal, energetic, whatever fits — not an off-the-shelf robot.
Ava
American English · Warm · Unhurried
Knowledge & policies
Grounded in your pricing, policies, hours, and documentation. It answers from what you give it and never invents details it wasn't told.
Section 4 — Returns and refunds
Unopened items: 30 days with a receipt.
Refunds issue to the original payment method.
Processing takes up to five business days.
Yes — within 30 days, as long as you have the receipt.
Workflows & actions
Book, reschedule, update records, trigger downstream processes. The agent takes real action inside your systems, not just talk.
2:00 PM booked
Your existing stack
Wired into the systems you already run — CRM, booking, ticketing, telephony, or tools built in-house. It looks things up and writes back mid-call.
Wei Chen
Contact #4821
Behavior & guardrails
You define what it handles, what's off-limits, and exactly when it hands off to a person — with full context passed along.
Transferred with full context
Languages & channels
Deploy to phone, web, or app in 40+ languages and regional accents, switching mid-conversation to match whoever's on the line.
FrenchSpanishEnglish
Mandarin
Hindi
Tagalog
Punjabi
Korean
Cantonese
Vietnamese
Arabic
Italian
German
RussianPortugueseWhat businesses put it on first
The same agent, pointed at different work. Most teams start with one of these and add the rest once it's proven itself on real calls.
Retire the phone tree
Nobody presses 1. Callers say what they need in their own words, the agent works out where it belongs, and the transfer lands on the right person with the context already attached — so nobody has to explain themselves twice.
- 01Reads intent from plain language, not menu numbers
- 02Routes on your rules — team, skill, location, or priority
- 03Passes the transcript and caller details with the transfer
Maria Garcia · inbound
“My insurance changed and the billing's wrong.”
Marcus Lee
Billing
Dana Whitfield
Sales
Aisha Rahman
Support
Tom Beckett
Dispatch
Press 1 for billing, press 2 for sales, press 3 for support…
Every transfer arrives with the transcript attached.
We build it — you don't
You don't get a toolkit and a docs link. We stand the agent up around your business and stay on it once the phone starts ringing.
Discovery
We map how your business runs — your calls, your systems, the outcomes that matter — and scope the agent around them.
47 minutes with Marcus (service manager) and Dana (owner)
Two thirds of every call is someone booking a job, moving one, or chasing where the van is. The rest is hours, pricing, and whether they’ve reached the shop on Fraser Street.
Runs on Calendar, HubSpot and QuickBooks, plus a dispatch board Marcus built in Excel and has no intention of giving up.
Scoped — 6 intents, 4 integrations, 3 handoff rules
Design the logic
We draw every path a call can take: what the agent handles, which of your systems grounds each answer, and exactly where a person takes over. You approve the map before a line of it gets built.
Inbound call
“Can I get it in Thursday?”
book_job· Calendar— checks open bays first“Where's my van at?”
job_status· HubSpot— reads the live ticket“What's a brake job run me?”
price_lookup· QuickBooks— off the 2026 list“Just put me through to a manager.”
MLhandoff· Marcus, service manager— transcript goes with them
Every path ends somewhere real — a system or a person.
Build the agent
We configure the voice, knowledge, integrations, and guardrails. You get a working agent tuned to your business, not a blank canvas.
Written by us — you never opened this file.
Test & launch
We run it against every path we mapped before it takes a live call — interruptions, accents, callers who change their mind mid-sentence. You see the whole run, and nothing goes live until you sign it off.
↳ Held the slot instead of dropping it — retested clean
Monitor & improve
We listen to the real calls and keep tuning. Callers say things nobody scripts for — we fix what misses and keep it sharp.
47 minutes with Marcus (service manager) and Dana (owner)
Two thirds of every call is someone booking a job, moving one, or chasing where the van is. The rest is hours, pricing, and whether they’ve reached the shop on Fraser Street.
Runs on Calendar, HubSpot and QuickBooks, plus a dispatch board Marcus built in Excel and has no intention of giving up.
Scoped — 6 intents, 4 integrations, 3 handoff rules
Let's design your agent
Bring us your calls, your systems, and your requirements. We'll build a voice agent around them and have it live in weeks.
Talk to sales